Our Service
Exclusively for Business Customers and Public Applicants (Schools, Universities, Public Authorities).
Would you like to order as a private customer? - Then please click here.
Shipment conditions
more convenient, efficient, faster
The prices are in € ex works, excluding packaging, plus value-added tax. The prices valid on the day of delivery will be charged. We reserve the right to change prices. Bank charges are at the expense of the client.
If you do not select a shipping method, the most cost-effective means of transportation will be chosen. All shipments are covered by transport insurance. The flat fee of at least 9,48 € for packaging and transport insurance is borne by the purchaser. Shipping is done ex works.
You can find more information about our shipping costs here
Delivery Standard
Orders
Mon - Thu up to 15:30, Fri up to 12:00
All goods in stock.
Same day dispatch.
No extra charge.
Delivery Express
Orders
Mon - Thu up to 16:00, Fri up to 12:00
All goods in stock.
Express delivery by 9:00 or 12:00 the following day.
With extra charge.
We predominantly use recyclable and environment friendly fillers.
- Our invoices are payable within 30 days from the date of invoice. For payments within 10 days we offer 2% discount on the invoice amount provided that all invoices have been paid.
We reserve the right to request payment in advance instead of a billing notice! - Credit card (Mastercard and Visa)
In principle, goods that have been sold and delivered correctly will not be taken back. Exceptions can only be made in special cases with prior agreement. The returned goods must be undamaged, functional, complete, and in perfect packaging, accompanied by a delivery/return note.
Custom-made products, non-stock items, and material cuttings cannot be returned and are excluded from the right of return.
Quality Management
Our guarantee of ensuring superior quality is reflected in how we see ourselves and our certifications. We believe quality management to be a continuing process of responding quickly and decisively to new requirements. By actively developing work processes as well as thinking and looking ahead, we can guarantee the satisfaction of both our customers and employees.